The Barner
line decor
line decor
General Information
» Terms and Conditions

All prices are normally net unless otherwise specified & are subject to change only due to unavoidable circumstances.

A deposit of 20% of the quoted price is required upon booking. The balance must reach us in Nairobi not less than 21 days prior to the commencement of the tour. In cases where the booking are made 21 days before the commencement of the tour, full payment must accompany your requirements.

Alterations to Tours
The Company, in its absolute discretion, reserves the right to alter any route or other arrangements; offer substitutes; or to completely cancel the whole or any portion of a tour, should conditions necessitate. The right is also reserved to decline the acceptance of any person as a member of a tour should the presence of that person be prejudicial to the good conduct of the tour or be contrary to the prevailing laws of Kenya.

Cancellation / No Show Fees
(Conditions imposed by Safari Lodges and Hotels)
Certain safari lodges, hotels, railway and other carriers charge cancellation/ no show fees depending upon the length of notice given. These fees and any other expenses will be charged in accordance with the costs incurred by our company.

In the event of the receipt of notice of a total conciliation 40 or more days prior to the commencement of a tour, a full refund will be made, less:-
Cancellation fees imposed by lodges, hotels, transportations etc.
Any disbursement and administration expenses incurred by us.
If notice of the cancellation is received less than 4 days prior to the commencement of the tour, the right is reserved to retain full payment.

Cancellation Charges:
Cancellations must be received in writing and charges are assessed depending on the number of days prior to the start of the tour that notice of cancellation is received, as follows:

40-60 days
Full refund less US $ 50.00 per person administrative fees.
15-40 days
25% of total tour price
4-14 days
35% of total tour price
Under 4 days
No refund

Due to the local traveling conditions, such as the unavailability of accommodation and weather, the order of the itinerary may be altered. Big Five Tours & Safaris Ltd. Reserves the right to withdraw a safari or any part thereof and to make alterations in the itinerary of any safari.

Wildlife Photography by Jay Parmar

Developed & Maintained by Jumaa Subira


Copyright © 2015 Big Five Tours & Safaris Ltd. All rights reserved.
Tel.:+254 20 4450548/9, 4450681 Fax: +254 20 4450680,

Big Five- "The People Who Care"